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Why the Big Tech Monopoly needs to be broken?. How is India's regulating authority countering this?.
- The Indian antitrust body, the Competition Commission of India (CCI)’s move to impose a penalty of ₹1,337.76 crore on Google for abusing its dominant position in the android mobile device ecosystem, has forced us to rethink the market power of Big Tech companies.
- Big Tech companies are celebrated for their innovative products and services which bring tremendous benefits to consumers, businesses, and governments. But they are also criticised for market monopolisation and undermining democratic processes.
- Therefore it’s high time for India to update its competition law and make amendments to ensure a free, fair, and justified competitive market.
Challenges Associated with Big Tech
- Unrestricted Flow of Sensitive Data:While the data economy has evolved, we have not dealt with its regulation as effectively. There is sensitive data stored on these platforms (financial records, phone location, and medical history).
- Big corporations have asserted ownership of the right to use or transfer this data without restriction.
- Monopolising Internet:Tech giants acquire competitors to gain monopolies in different spheres of business instead of earning consumers'' loyalty. They lock in consumers into their ecosystem and make them bound to use their platforms.
- It is also possible for them toswing elections and change the political mood of a nation with their combined power.
- Regulatory Vacuum:As Big Tech firms innovate rapidly, the regulators are only able to react, not prepare. These platforms maintain that they are only intermediaries and therefore cannot be held responsible for the content they generate.
- Discretionary Pricing:In the non-digital arena, price determination happens through market forces. However, in the digital space, rules are largely dictated by the large platforms. Consumers are themselves products on these platforms.
- Concepts likenetwork effects and winner-takes-all coupled with gatekeeping by Big Tech firms exacerbate the problem.
India''s Approach to Regulate Big Tech
- In India, antitrust issues are governed by the Competition Act, 2002, and the Competition Commission of India checks upon monopolistic practices.
- For instance, theCompetition Commission of India has recently raised concerns over Google''s commercial flight search option, making it a dominant position in the online search market.
- Google was also found guilty in 2019 of misusing its dominant position in the mobile Android marketto impose unfair conditions on device manufacturers.
- In addition, the government has proposed amendments to the competition law in the Competition Amendment Bill, 2022.
- For instance, theCompetition Commission of India has recently raised concerns over Google''s commercial flight search option, making it a dominant position in the online search market.
Looking ahead
- Regulating Digital Marketplace:With India now on the cusp of a digital transformation, it is essential that the country has a level-playing field to ensure a fair opportunity for new-age start-ups and Micro, Small and Medium Enterprises.
- TheCompetition Act of 2000 was largely constituted to deal with the physical marketplace. There is an urgent need to contextualise the law to the digital marketplace.
- The EU has already noted this need through theEuropean Union Digital Services Act . It is time that similar legislation is adopted in India.
- Price Monitoring: Pricing plays a fundamental role in defining the position of any digital platformin the marketplace. It is essential to establish an ex-ante framework for pricing to ensure a level playing field for local sellers.
- The Government’sOpen Network for Digital Commerce (ONDC) platform is a reliable option for these small players.
- Ensuring Neutrality, Interoperability and Accountability:Platform Neutrality should be made a mandatory norm so that Big Tech platforms cannot unfairly discriminate against other businesses using their platform.
- Interoperability,to enable consumer choice and reduce the weight of AI based algorithms.
- Algorithmic Accountability,to identify, assess and penalise harmful algorithmic amplification.
- Providing Cushion to Consumers:For consumers, there is a need to establish harmony of the Competition law with the new Consumer Protection (E-Commerce) Rules, 2020 .
- There is a need to devise a mechanism to ensure fair compensation for consumers who face the brunt of the anti-competitive practicesof the Big Techs.
- Data Privacy and Security:Governments around the globe have implemented stringent laws to protect users'' right to privacy by requiring tech companies to adhere to certain basic and essential measures for data security and privacy.
- In this context, the dedicated data protection norms should be devised for all digital market playersthat will also monitor cross border flow to ensure that transfer of data outside India does not inhibit domestic innovation, law enforcement or other services.