What do you understand by the term ‘public servant’? Reflect on the expected role of the public servant. (UPSC IAS Mains 2019 General Studies Paper – 4)
A public servant is generally a person who is employed directly or indirectly by the government, either through appointment or election. A public servant values public good over his/her personal interests. Taxpayers and public funds partially or fully fund their wages, which is why they are known as servants of the public. The duties of public servants are as diverse as the duties and responsibilities of the government.
There are many elements which a public servant can imbibe to bring about a more humane and ethical governance structure. A few of these are:
- Public Servants have an obligation to protect and promote our constitutional ideals enshrined in the preamble, to uphold the rule of law, dispense administrative justice and ensure administrative facilitation.
- As an elite segment of society, public servants have an important role in informing and even formulating public opinion and perception on various issues.
- The public servant should be emphatic as also advised by Mahatma Gandhi’s that if anyone was in doubt if an action was good or not was to put oneself in the situation of the poorest of the poor in the country and see how a particular policy and programme will impact him or her.
- S/He should also be ‘efficient’ as administrators occupying positions of power and authority, it is their responsibility to translate policies into programmes, to implement schemes on the ground.
- They need to be agile in their thoughts and actions. For eg. they should be able to access the latest information and knowledge and use them for improving service delivery.
- They should be impartial and incorruptible as also observed by Sardar Patel and should work for an inclusive national development as mandated by the Constitution.
- They should behave in a dignified manner and have the ability to patiently listen and take a balanced view. They must eschew arrogance and authoritarianism and be able to approach even the most intractable issues and irritants with a calm demeanour.
Kautilya in his Arthashastra emphasised on the importance of the common citizens: “It is the people who constitute a kingdom; like a barren cow, a kingdom without people yields nothing”. Thus the success of the administration depends upon the involvement, commitment, dedication and sacrifice with which the public servants put their efforts for the welfare of the teeming millions in the country.
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