EDITORIALS & ARTICLES

The application of Artificial Intelligence as a dependable source of input for administrative rational decision-making is a debatable issue. Critically examine the statement from the ethical point of view. (Answer in 150 words) 10 Markss (UPSC IAS Mains 2024 General Studies Paper – 4)

Artificial Intelligence (AI) is increasingly being integrated into decision-making processes to improve efficiency, accuracy, and objectivity in administrative functions. By using algorithms and data-driven insights, AI enhances rational decision-making, yet raises ethical concerns around bias, transparency, and accountability.

Benefits

  • Efficiency:AI can process vast amounts of data quickly, potentially speeding up administrative processes (e.g., in tax assessments).
    • Consistency:AI systems can apply rules uniformly, reducing arbitrary decisions (across different jurisdictions).
    • Reduced human bias: AI may minimize personal prejudices in decision-making (especially in recruitment processes).

Ethical challenges

  • Accountability:It’s unclear who bears responsibility for AI-driven decisions – the algorithm, its creators, or the administrators using it (in case of errors).
    • Transparency:Many AI systems operate as “black boxes,” making it difficult to explain their decision-making process.
    • Privacy: AI requires large datasets, raising concerns about data protection and potential misuse (of sensitive personal information).
    • Fairness: AI systems may perpetuate or amplify existing societal biases if not carefully designed and monitored (affecting marginalized communities disproportionately).
    • Human autonomy: Over-reliance on AI could diminish human judgment and discretion in administration (potentially eroding public trust).

ETHICS AND INTEGRITY BOOK FOR UPSC CIVIL SERVICES EXAMBalancing AI and human input:

  • Implement AI as a tool to support, not replace, human decision-makers.
    • Ensure human oversight and final authority on critical decisions.
    • Develop clear ethical guidelines for AI use in administration.
    • Regularly audit AI systems for bias and effectiveness.
    • Maintain transparency in AI-assisted decision-making processes.
    • Invest in AI literacy for administrators to understand the technology’s capabilities and limitations.

Ethically integrating AI in administrative decision-making requires careful balance, robust safeguards, and ongoing human oversight to ensure fairness and accountability.

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POSTED ON 08-04-2025 BY ADMIN
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